Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.7/10
21,816 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.9 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.5 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.7 /10
  • Prices relative to other online retailers
    8.5 /10
  • Design of site
    8.6 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.8 /10
  • Product met expectation
    8.5 /10
Reviews

Customer reviews for Nordstrom Rack

  • 10/10 Review by: Lora

    Love shopping at the Nordstrom Rack online! Great selection and always amazing quality!

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  • 10/10 Review by: Frida

    Good prices, good services.

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  • 9/10 Review by: Unhappy

    I am extremely unhappy that items I put in my Cart would "Disappear"!!!! Twice it was items that I put in the Cart and returned to shopping, and when I went back to the cart, the items were GONE! Another item I put in my Cart was marked as "No...

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  • 9/10 Review by: robin

    I love all the Nordstrom stores.

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  • 7/10 Review by: Scott

    Lets hope I receive everything correctly this time. My last experience was horrific!

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    Well I received all the correct products this time. Still very cautious about the customer service from my previous purchases

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  • 7/10 Review by: Verified customer

    I wish I could have selected some of the items to include a gift receipt. Also it was annoying how the items in my cart kept expiring and I had to re-add them.

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  • 8/10 Review by: Verified customer

    I do not believe that a Level 2 customer should ever have to pay shipping charges.

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  • 10/10 Review by: me

    Love the Rack! Keep up the good products! Great customer service!

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  • 10/10 Review by: Verified customer

    Both the store and online have lots of products and huge selection for the whole family. I shop ofter at Nordestrom rack and occasionally at Nordstrom.

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  • 7/10 Review by: BlueDragon

    I love the clearance products, getting high end goods at a good price is very important to me. If I would have found more items I felt I needed to have I would've made a bigger purchase to save on shipping because I don't like to pay for shipping....

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